Gift Cards

Thank you for considering Raphaella gift cards as a perfect way to share our iconic styles with your loved ones! Please review our gift card policy carefully to understand the terms and conditions associated with purchasing and redeeming gift cards.

Purchasing Gift Cards:

  • Raphaella gift cards can be purchased online through our website.
  • Gift cards are available in various denominations to accommodate different budgets and preferences.
  • Upon purchase, gift cards are delivered electronically via email to the purchaser or directly to the recipient, along with instructions on how to redeem them.

Redeeming Gift Cards:

  • To redeem a Raphaella gift card, simply enter the unique code provided in the gift card email during the checkout process.
  • Gift cards can be used towards the purchase of any eligible products available on our website, including merchandise, digital downloads, and services.
  • If the total order amount exceeds the value of the gift card, the remaining balance can be paid using a credit/debit card or other accepted payment methods.

Gift Card Balance:

  • Gift card balances can be checked at any time by entering the gift card code on our website's gift card balance inquiry page.
  • Gift card balances do not expire and can be used for multiple purchases until the balance is depleted.

Gift Card Restrictions:

  • Raphaella gift cards are non-refundable and cannot be redeemed for cash, except where required by law.
  • Gift cards cannot be used to purchase additional gift cards.
  • Gift cards cannot be returned or exchanged for another form of payment.

Lost or Stolen Gift Cards:

  • Raphaella is not responsible for lost, stolen, or misplaced gift cards. Treat gift cards like cash and store them securely.
  • If you believe your gift card has been lost or stolen, please contact our customer service team as soon as possible for assistance.

Fraud Prevention:

  • Raphaella reserves the right to refuse, cancel, or hold gift card orders and balances for suspected fraudulent activity.
  • Gift cards obtained through unauthorized means, including but not limited to theft, fraud, or tampering, will be voided and may not be honored.

Policy Updates:

  • We reserve the right to update our gift card policy at any time without prior notice. Any changes will be reflected on this page.
  • By purchasing or redeeming a Raphaella gift card, you agree to abide by the terms and conditions outlined in our gift card policy.

If you have any questions or concerns about our gift card policy, please don't hesitate to contact our customer service team. We're here to ensure your gifting experience with Raphaella is seamless and enjoyable!